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Animals
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Animal Services

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The Township of Brock promotes a safe and healthy environment for people and all animals, and are committed to providing quality care to animals in distress – whether in our care or in the wild. The Township owns and operates the Dench Animal Shelter, and investigate animal complaints and enforce animal by-laws in the community.

Our staff provide the following services for our community: adoption, fostering, impounding animals, sheltering, promoting responsible pet ownership, taking injured wildlife to veterinarians or wildlife rehabs and caring for all animals at the shelter.

The Township’s animal services staff is combined with our by-law enforcement department. The animal services/by-law department is comprised of a full-time supervisor, two full-time and four part-time officers. One officer is always dedicated to animal services from 8:30 a.m. – 4:30 p.m. seven days a week.

For emergencies please contact the Animal Control Department through the after hours number 1-833-951-3836. 

Licensing

In order to keep your pets safe, the Township of Brock promotes responsible pet ownership through a variety of animal services. We issue the following licenses:

  • Dog licenses
  • Doggie day care licenses
  • Exotic animal exemptions
  • Kennel licenses

Adopt a pet

Dench Animal Shelter

The Dench Animal Shelter is located at 99 Elliott Street, Cannington. Animal Services staff are on shift seven (7) days a week from 8:30 a.m. – 4:30 p.m. 

Pets available for Adoption 

Potential adopters first come into the shelter for an in-person meet and greet with the animals that they are interested in. Adopters are required to fill out a 2 page application. This completed application is reviewed by shelter staff and a reference check is done using the adopter's previous/current Veterinarian or landlord if applicable

Please visit the Brock Dench Animal Shelter Pet Finder page to see pets available for adoption.

Sick and Injured Animal Fund

 100% of donations received are used to directly support the emergency medical treatment of sick and injured animals that arrive at the Brock Animal Shelter. The fund also supports spay, neutering, vaccination and enrichment of shelter animals.

Make a donation

Lost and Found Pets

If you lose or find a pet, please call us immediately at 705-432-2355 x 262. We will set up a time for you to drop the animal off at the animal shelter, located at:

99 Elliott St.
Cannington, ON L0E 1E0

We will care for all lost pets until we can find the owner. If we are unable to reunite the pet with their owner, we will put the animal up for adoption.

Make sure that your dog has a dog license. A dog license allows us to reunite dogs with their owners much faster.

Sheltering Fees

If your dog or cat goes missing and is brought into the animal shelter, you need to pay a fee before we will release your pet.

Dog and Cat Sheltering Fees
Number of Times Impounded Cost
1 $73.45
2 $163.85
3 $265.55
All additional impounds $525.45

It costs an additional $22.60  per day for each day that your pet is at the shelter.

Report a Dog Bite or Attack

You can report a dog bite online or give us a call at 705-432-2355 if you've been bitten or attacked by a dog. Once notified, we will meet with you to investigate the incident. We will then decide an appropriate response based on the Animal Control By-law and the Dog Owner's Liability Act.

We will notify the Region of Durham Health Department and they will determine the next steps.

Frequently asked questions

Below are frequently asked questions about Animal Services in the Township of Brock.

What do I do if I encounter a sick or injured wild animal?

Animal Control staff responds to sick and injured wild animals during regular business hours for the purposes of assisting wild animals that are in a state of distress and to protect the safety of the public. Wild animals sick and injured are assessed and either taken to veterinarian or a licensed wildlife rehabber. After hours Wildlife emergencies are only attended via a call for assistance by local Police.

If you have questions or concerns about wildlife you may also call the Toronto Wildlife Hotline at (416) 631-0662 and follow the appropriate prompts to leave a message. They aim to return emergency calls within the hour between 9am and 6pm.

Alternatively you may find a licensed rehabilitation centre closer to you by going to the following website www.ontariowildliferescue.ca/wildlifecentres/

If the wild animal is very active and mobile, keep children and pets indoors until it moves on. Remove attractants from your property i.e. outdoor cats, food, garbage. If you feel unsafe or feel you may be in immediate danger please contact the Durham Regional Police for assistance. 

More information can be found on our Wildlife page

 What is the protocol for after hours calls?

Emergency Calls

Between the hours of 4:30 p.m. and 8:30 a.m. 7 days a week, Animal Services staff will only respond to Emergency Calls dispatched by the After Hours Answering Service.

“Emergency calls” means any of the following:

  • An injured animal (domestic) that requires immediate medical treatment;

  • An animal carcass on a Township roadway that poses an imminent hazard to motorists (this should be directed to the Public Works Department after hours number at 1-833-951-3836;

  • An animal carcass on a Regional roadway that poses an imminent hazard to motorists (this should be directed to the Region of Durham after hours number at (905-576-9991);

  • An aggressive dog that is at large that has bitten or attacked a person or another animal and is currently still at large ;

  • A request from Durham Regional Police or a local Fire Department for an Animal Services Officer to attend a location that is deemed to be an emergency; or

  • Any other situation that the attendant deems to threaten public safety.

The After Hours Service will directly dispatch the Animal Services Officer on call.

Non-Emergencies

Callers should be directed to leave a message at 705-432-2884 that will be picked up by an Animal Services Officer between the hours of 8:30 a.m. and 4:30 p.m., 7 days a week. Animal Services does have staff on duty to address non-emergencies.  Any messages left after 4:30 p.m. will be retrieved the following day.Non-emergency calls mean any of the following:

  • A dog or cat at large;

  • A barking dog;

  • Carcass on the roadway that is not creating an imminent hazard to motorists;

  • A stray dog that the complainant has taken control of (Animal Services will make arrangements to pick up the dog the following day);

  • Dog that has not been licensed. 

 What are the hours of services for animal services?

 Animal services have staff on duty from 8:30 a.m. – 4:30 p.m. seven (7) days a week. 

 What types of calls should be referred to alternate agencies?

  • Animal carcass on private property, please refer to Yellow Pages for Pest Removal or call private Wildlife Control Company.

  • Wildlife on private property such as raccoon, skunk, snake, etc. Please refer to Yellow Pages for Pest Removal or call private Wildlife Control Company

  • Animal cruelty, neglect or mistreatment: Call 1-833-926-4625 Provincial Animal Welfare Services (PAWS), Province of Ontario 

  • For a person at risk of potential rabies exposure. For human contact with a suspect rabid animal please call your local Health Department Durham Region at 905-723-3818 or 1-888-777-9613

  • Domestic Animal with potential rabies exposure (domestic pet or livestock): Call the OMAFRA Agricultural Info Contact Centre at 1-877-424-1300.

  • Wildlife with suspected of rabies, with no known contact with human or domestic animals: Call the MNR Rabies Hotline at 1-888-574-6656

  • Spay Neuter Initiatives Associations offer our accessible, low-cost spay/neuter veterinary program.

 What are the hours of operation of the Dench Animal Shelter?

Animal Services have staff on duty from 8:30 a.m. to 4:30 p.m. seven (7) days a week. The shelter is only open to the public by appointment only. Please contact the shelter at 705-432-2355 x 262. 

 Do I have to get my cat licensed?

 No, the Township’s Animal Control By-law does not require you to licence your cat. 

 Do I have to get my dog licensed?

 Yes, the Township’s Animal Control By-law does require you to licence your dog. 

Can I board my animal at the shelter?

The Dench Animal Shelter does not board pets. Our facilities are used to care for stray or abandoned animals.

 How long do you keep strays at the shelter?

We do not limit how long we keep strays at the shelter. We hold strays for five (5) days to allow their owners time to reclaim them. After five (5) days, animals may be put up for adoption, exclusive of Saturdays, Sundays and statutory holidays. We take care of them until they get a new home. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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    Township of Brock

    1 Cameron Street East

    PO Box 10

    Cannington ON L0E 1E0

    Phone: 705-432-2355

    Toll-free phone: 1-866-223-7668

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