Updated: Public Service Announcement #6: COVID-19 in Durham Region

March 19, 2020

Updated: Public Service Announcement #6: COVID-19 in Durham Region

March 19 at 7 a.m.

Whitby, Ontario – The Region of Durham continues to actively monitor the COVID-19 situation, with the health and safety of residents as the top priority. The Region offers the following updates to residents regarding the current status of its programs and services:

  • Durham Region Transit (DRT) has announced some service modifications to reflect reduced ridership demands and support social distancing. Notably, customers will board buses using the rear doors only (except those customers with mobility aides, or otherwise requiring use of a ramp); and no fare payment will be required for any customer. More information can be found at DurhamRegionTransit.com.
  • The Region of Durham has suspended all water and sewer bill late payment charges, collection notifications and water shut-offs for non-payment. The Region will also offer enhanced payment flexibility for customers unable to pay their water and sewer bill on time. For more information, please call 1-800-465-6611 or email waterbilling@durham.ca.
  • The Whitby Waste Management Centre is closed for bin sales and exchanges. Bins sales and exchanges are available at the Bowmanville Household Special Waste Depot.
  • For a full list of impacts to Regional programs and services, visit durham.ca/ServiceChanges.

Get the most up-to-date information about COVID-19 in Durham Region at durham.ca/NovelCoronavirus.